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Business (wholesale) Account Ordering Information and
Terms
Minimum Order
he minimum order for business (wholesale) customers is $100.00. Also, a minimum order
for most of the item applies.
If the requested quantity is below the required minimum, the minimum
quantity will be automatically added to your shopping cart for your convenience. However,
for some of the
products that will not be done automatically. In case you
submit your order with quantities below the required minimum, after we review
your order, we will edit it to meet our minimum quantity requirements. You will
be notified by email for the changes. If you disagree with the changes, we will
void the order.
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Payment
Terms
US Customers
We accept the following payment methods:
Visa, MasterCard, American Express, Discover, PayPal.
Check or Money Order in Advance.
Net 30 Days. Not available for first and second order. After your
second order you may apply for credit account. We will send you our
credit application Credit is subject to approval.
International Customers
For international customers we accept
the following payment methods .
Visa, MasterCard,
America Express, Discover, PayPal.
Wire Transfer, Bank Check or Money Order drawn in US
funds sent in advance.
For credit card payment, in our discretion we may request an additional information
as well as photocopy of your credit card and personal ID submitted by fax.
We do not ship international orders if the shipping address is
different from your credit card billing address. (Have your bank add
your shipping address.)
All payments in US dollars.
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Sales
Tax
Nevada customers must hold a valid state resale permit (resale
number).
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The shopping card will not calculate the shipping charge for business
(wholesale) customers. After we prepare your order the actual shipping charge
will be assigned.
US continental , Hawaii and Alaska
The shipping charge will be calculated as follows:
Exact cost as per
carrier tariff + insurance+ $2.50 handling.
All shipments are insured. Valid address required. P.O.
Box is not acceptable.
US Continental orders will be shipped via FedEx Ground Services or Postal
Service.
Hawaii and Alaska via Postal
Service or if you prefer a different carrier, let us know.
If your shipment arrives with visible damage to the outer carton,
save broken/damaged item(s) and packing material in original shipping
carton and notify the carrier immediately for a damage inspection.
Please, also notify our Customer Service to alert us that you have a
claim. After the carrier has approved and advised us of the damage
claim, we will credit your account or replace the damaged goods. No
allowance can be made unless this procedure is followed.
RosaryMart.com is not responsible for merchandise damaged or lost in
transit.
Express Service is available via FedEx Express upon request. Tip:
After you place your order, email us to alert that you are in a rush with
subject "express shipment request", include the order number
(see your email receipt) and the service you need or when you need to
receive the shipment. If you prefer you may call us.
International Shipments
Orders for shipment outside the US will be shipped via Postal Service
or by customer request.
We may offer you FedEx Ground (available to Canada, Puerto Rico and
Mexico),
FedEx Express, or freight carrier for larger shipments. Email us or
call to discuss if you have preferences.
Customs duty and taxes maybe applicable when the package enters its
destination country. All applicable customs duties and taxes are responsibility of the
customer. Any customs
or import duties are levied once the package reaches its destination
country. The recipient must pay any additional charges that may be
needed for customs clearance. RosaryMart.com has no control over
these charges and cannot estimate what they may be. Customs policies
vary widely from country to country; you may want to contact your local
customs office for further information. If you refuse to pay the
customs duties and the package is returned back to us, we will refund
your payment less shipping charges and 10% restocking fee.
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Delivery Time
n stock items are shipped within 2-3 business days.
US customers may expect to receive their orders in 4 to 9 business days.
All other countries the transit time may vary from country to country from
10 business days and up.
For faster delivery FedEx Express Service is available upon request.
Note: During our
busiest season, lead times may increase. Order in advance
to ensure timely delivery. Post dated orders are acceptable.
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Availabilities & Backorders
We try to keep all items in stock year round for your convince. The item
availability is shown on the shopping cart and you may choose to
purchase or not an item which is out of stock. Allow 3-9 weeks for
backorders. Your credit card will charged only for this part of the
order that is ready for shipping.
Note: We make every effort to keep our web site updated and provide
accurate stock availability. However, the site is synchronized with our
internal data once per day, and in some cases the displayed item
availability is possible to be inaccurate. We apologize for any
inconvenience. If you do not want backorders at all, make a note in
the shopping card comment box while you are checking out.
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Return Policy
If you are not delighted with your purchase you may return it for
exchange, credit or full refund (less Shipping and Handling). Returns may
be made within 30 days of receipt. All returns must be in resalable
condition and returned in their original carton or box (if any). Before returning
any item you must contact RosaryMart.com via e-mail at: rma@rosarymart.com
or by phone to receive a return authorization
number (RA#). The return authorization number must be clearly marked outside
the package. Any packages sent to RosaryMart.com without a RA#
will reflect a
15% restocking fee to your account. Please enclose a copy of the invoice
and properly seal the package containing the
unused/undamaged merchandise. Send the package back via carrier of your
choice. Insure the shipment for the total amount of the invoice. This is for your
protection. RosaryMart.com is not responsible for merchandise damaged or
lost in transit. Customer is responsible for the shipping charges.
No Returns on custom made orders.
We inspect all items before shipping. However,
If you receive a
defective product you may return it within 30 days of receipt for a replacement or a full refund including
shipping and handling. Call us for return authorization number.
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Order Cancellations
Wholesale order cancellation must be made no later than 2 days prior to
the shipping date, otherwise order may not be cancelled. Cancellations
received later will incur a cancellation fee of 15% of the total
order. Refused orders will effect 15% cancellation fee plus shipping
and handling charges.
Custom order can not be canceled.
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Late Payment
Late payment charges result if any portion of a payment is still
outstanding at the time of the payment due date. Your account will incur a
finance charge equal to the daily balance multiplied by an applicable
daily periodic rate based on 1.8% per month or 21.60% per year. In addition, Late Payment Fee
of $ 25.00 will effect your account. Minimum finance charge $5.00
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Notice
Minor imperfections and slight variations in design from items depicted
should be expected for all handcrafted products. All dimensions are
approximate. Colors may slightly vary.
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More Than One Business
Location
If you have more than one business location, while checking out change the
shipping address as needed. In case you have different buyer(s), he/she
may register and create a separate shopping cart account(s) under the same
company billing account, or create totally separate billing accounts for
each location. In any case, let us know. If you have a any questions,
email or call us.
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